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6
3
2
124 m2Property type
Facilities / Amenities
Kitchen facilities
Property location
Accessibility
Kok
Reviewed on 27.05.2026
It was a pleasant place to stay in terms of location and comfort and cleanliness, we enjoyed our stay. The following improvements will make it even better:
1. aircon switch and remote control not functioning well
2. door access code needs multiple trials to open
3. toilet shower screen shaky
4. freezer frost
5. 1F lift lobby no lighting
6. Toilet door no lockResponse:
Dear Kok Seng, Thank you very much for your kind feedback. We are pleased to hear that you enjoyed your stay and appreciated the location, comfort and cleanliness of the property. We also appreciate you taking the time to point out these issues. We will report them to our local team so that they can be checked and addressed. Your comments are very helpful and will allow us to improve the experience for future guests. Thank you again for staying with us, and we hope to welcome you back in the future Best regards, Happy.Rentals Team
Lucy
Reviewed on 02.04.2026
We had a great trip to Lugano and the apartment had a great location and was very clean and spacious. As a self-catering apartment, it could have been better equipped with more utensils, cutlery, tea towels, cleaning products but on the whole we had a fantastic stay.Response:
Dear Lucy, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your trip to Lugano and appreciated the location and cleanliness of the apartment. We appreciate your suggestions regarding the kitchen amenities and will certainly take them into account. Your insights help us enhance our guests' experiences. Best regards, Happy.Rentals Team
Lu
Reviewed on 05.12.2025
Die Unterkunft bietet sehr viel Platz (grosse Schlafzimmer, Bäder und Küche) und ist zudem sehr sauber. Sie ist auch sehr zentral gelegen und trotzdem ruhig, für mit Kleinkind mit Kinderwagen ideal. Wir würden die Unterkunft wieder buche. Danke!Response:
Dear Lu B-One, Thank you for your thoughtful review! We are delighted to hear that you found the accommodation spacious, clean, and centrally located, making it ideal for your family. We also appreciate your feedback regarding the door lock, lift experience, kitchen supplies, and heating issues. Your insights are valuable to us as we strive to enhance our guests' experience. Thank you for staying with us, and we hope you had a wonderful trip! Best regards, Happy.Rentals Team
Bradley
Reviewed on 17.09.2025
Super spacious and clean apartment with everything we needed! Air conditioning was amazing!Response:
Hello, Thanks a lot for taking the time to share your experience. We’re glad to know you had a pleasant stay and would love to host you again one day. Kind regards, HappyRentals Team
Ioana
Reviewed on 20.01.2025
Everything was superb: the location, the exemplary cleanliness, and the very friendly host. (Translated by deepl)Response:
Thank you for your review! -Happy.Rentals Team
homeboy
Reviewed on 28.03.2025
Flawless check-in. Great location in the proximity of the city center with a nice coffee shop downstairs that offers great breakfast options but in the same time in a quiet street. Love the building, the amenities and the design of the apartment that is generous in space and cozy. It's one of those places that puts a lot of effort in the details and it's noticeable: In the shower I was like: 'that's a good soap & shampoo. Where can I find this?', in the bedroom 'Wow...that's a cool ceiling lamp!' and so on...We will for sure consider it for our next visits to Lugano.Response:
Hello, Thank you for the great review! We're so glad you enjoyed the location, design, and thoughtful details. Looking forward to welcoming you back to Lugano! Kind regards, Happy.Rentals Team
Rosa
Reviewed on 24.04.2025
Das Apartment war wunderbar, so etwas findet man äußerst selten.Response:
Thank you for your review! -Happy.Rentals Team
Nathan
Reviewed on 15.08.2025
We had a great stay in Sonja’s apartment in Lugano. The apartment was spotless, with access to all the amenities one could need while travelling. The 3-bedrooms are a great find you’ll see nowhere else. The washer/dryer combination was super efficient as well. The building was still under some construction, but they seem to be nearing the end of construction process. The property was in a great location; right in the center of Lugano and minute walk from the lake front. Could not recommend this place enough!Response:
Dear Nathan Sevilla, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay in Sonja’s apartment and appreciated the cleanliness and amenities. It’s great to know that the location and the unique 3-bedroom setup enhanced your experience. We appreciate your understanding regarding the construction and are glad it didn't detract from your visit. Your recommendation means a lot to us! Best regards, Happy.Rentals Team
Nando
Reviewed on 23.08.2025
Einfach superResponse:
Lieber Nando, vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren. Ihr Lob motiviert unser Team, weiterhin exzellenten Service zu bieten. Herzliche Grüße, Happy.Rentals Team
Małgorzata
Reviewed on 02.09.2025
Beautifully furnished and in a great location (Translated by deepl)Response:
Hello, Thanks a lot for taking the time to share your experience. We’re glad to know you had a pleasant stay and would love to host you again one day. Kind regards, HappyRentals Team
Sara
Reviewed on 17.11.2025
The apartment is as beautiful as the photos you see. The location is extremely convenient, on the doorstep of the old town and main shopping areas, 5-6 minutes away from Migros, a 2-3 minute walk from the lakefront, and less than 10 minutes away from Parco Ciani.
It had everything we needed and more, everything was super thoughtful and they surprised us with a bottle of Champagne upon arrival. The apartment is spacious, with 2 bathrooms, and a washing machine which came in super handy mid-way through our trip. Really clean, and just overall a delightful stay.Response:
Hello, Thank you for your kind review. We are delighted you enjoyed your stay and hope to welcome you again soon. Kind regards, HappyRentals Team
Grigor
Reviewed on 28.12.2025
Great location, very cute apartment, clean and comfort. The host was very friendly and always was in touch.
Thanks for the great experienceResponse:
Dear Grigor, Thank you for your wonderful review! We are thrilled to hear that you enjoyed the great location and found the apartment cute, clean, and comfortable. It's fantastic to know that you appreciated our team's friendliness and support. We hope you have many more great experiences ahead! Best regards, Happy.Rentals Team
Sergiu
Reviewed on 28.03.2025
Flawless check-in. Great location in the proximity of the city center with a nice coffee shop downstairs that offers great breakfast options but in the same time in a quiet street. Love the building, the amenities and the design of the apartment that is generous in space and cozy. It's one of those places that puts a lot of effort in the details and it's noticeable: In the shower I was like: 'that's a good soap & shampoo. Where can I find this?', in the bedroom 'Wow...that's a cool ceiling lamp!' and so on...We will for sure consider it for our next visits to Lugano.Response:
Dear Sergiu, Thank you for your kind words! We’re thrilled to hear you had a great stay at our apartment. We appreciate your feedback! Best regards, Happy.Rentals Team
Mohamed
Reviewed on 27.01.2025
Every thing is superResponse:
Dear Mohamed, Thank you for your wonderful feedback! We're thrilled to hear that you had a super experience at Novos Arcadia 501. Your satisfaction is our priority, and we appreciate your kind words. Best regards, Happy.Rentals Team
Kseniia
Reviewed on 16.10.2026
Ryan
Reviewed on 22.09.2026
Ueli
Reviewed on 16.04.2026
Ceyda
Reviewed on 23.01.2026
John
Reviewed on 10.12.2025
Marc
Reviewed on 14.11.2025
John
Reviewed on 07.11.2025
Chiew
Reviewed on 26.10.2025
Marc
Reviewed on 23.10.2025
Liu
Reviewed on 02.10.2025
Bradley
Reviewed on 17.09.2025
Bader
Reviewed on 29.08.2025
Abdulrahman
Reviewed on 11.08.2025
Gibbs
Reviewed on 10.07.2025
Parikshit
Reviewed on 10.06.2025
Katie
Reviewed on 16.03.2025
Nada
Reviewed on 21.02.2025
Ioana
Reviewed on 20.01.2025
A damage deposit of CHF500 has to be paid locally for groups under 21.
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