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6
2
1
60 m2Property type
Facilities / Amenities
Kitchen facilities
Property location
Accessibility
Minhui
Reviewed On: 10.09.2025
住宿環境乾淨 明亮 舒服 有冷氣 有電梯 且行政團隊願意常常與我們聯絡,確保我們能夠安全抵達入住且提供必要的支援.謝謝
The accommodation is clean, bright, and comfortable. It has air conditioning and an elevator. The administrative team is willing to contact us frequently to ensure our safe arrival and provide necessary support. Thank you.Response:
Dear Minhui, Thank you for taking the time to share your wonderful feedback! We are delighted to hear that you found the accommodation clean, bright, and comfortable. It's great to know that our team was able to assist you and ensure a smooth arrival. Your kind words truly motivate us to continue providing excellent service. We appreciate your support and hope you had a memorable stay with us. Best regards, Happy.Rentals Team
Zheng
Reviewed On: 09.07.2025
The room equipment and location is perfect, but the code was provided by the team incorrect.Response:
Dear Zheng, Thank you for your feedback! We're glad you enjoyed the room and its location. We apologize for the inconvenience with the code and appreciate you bringing it to our attention. Your input helps us improve. Best, Happy.Rentals Team
Rhoda
Reviewed On: 14.05.2025
This is a perfect location if you want to be downtown in the center of everything. Apartment is very spacious, and beds are extremely comfortable - even the pullout couch! Space was very clean and tidy when we arrived and had everything we needed. Highly recommend.Response:
Dear Rhoda, Thank you so much for your wonderful review! We’re absolutely delighted to hear that you enjoyed the spacious apartment and found the location perfect for your needs. We're also glad that you appreciated the cleanliness and comfort of the space. Your recommendation truly means a lot to us, and we would love to welcome you back soon! Best regards, Happy.Rentals Team
Sabine
Reviewed On: 17.04.2025
Sauber, alles notwendige da, schöne Wohnung, zentrale LageResponse:
Liebe Sabine, vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Ihnen die Sauberkeit, die Ausstattung der Wohnung und die zentrale Lage gefallen haben. Ihr Feedback bedeutet uns viel und motiviert uns, weiterhin unser Bestes zu geben. Herzliche Grüße, Happy.Rentals Team
Maria
Reviewed On: 04.04.2025
The apartment is very beautiful with everything you need. It’s very well located and convenient to visit Lugano and go shopping. I highly recommend it.Response:
Dear Maria, Thank you for your wonderful review! We’re delighted to hear that you enjoyed the beauty and convenience of the apartment during your stay. Your recommendation means a lot to us. We hope to welcome you back in the future! Faithfully Happy.Rentals Team
kelley
Reviewed On: 21.08.2024
Excellent location, super clean, all the amenities you need.
Definitely will be backResponse:
Dear Kelley, Thank you for your wonderful review! We’re thrilled to hear you enjoyed the excellent location and found everything to your satisfaction. Cleanliness and providing the right amenities are our top priorities, and it's great to know we met your expectations. We appreciate your kind words and look forward to welcoming you back to Novos Emerald in the future. Best regards, Happy.Rentals Team
Tobias
Reviewed On: 26.06.2024
Tolle Lage, schöne Inneneinrichtung.Response:
Lieber Tobias, vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr, dass Ihnen die Lage und die Inneneinrichtung des Novos Emerald gefallen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Ihr Happy.Rentals Team
Chaahat
Reviewed On: 13.06.2024
the apartment was decorated excellently
Priscilla
Reviewed On: 04.05.2024
The location was great; so close to shops, restaurants, markets, the train station, and the LAKE. The living area and beds were comfortable and the open design of the apartment worked well for us. Unfortunately, we were not advised the elevator was not operational while we were there, which was an issue for one of our group. It would have been nice to have coffee available for at least the first morning, as is common in many vacation rentals these days. The combo washer/dryer located in the basement construction zone was challenging.Response:
Dear Priscilla, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We apologise again for the elevator situation. We will take your comments into consideration and work to improve the quality of our facilities. Thank you for bringing these issues to our attention and for your patience. Sincerely. Happy Rentals Team
Maliqi
Reviewed On: 10.11.2025
Susan
Reviewed On: 19.10.2025
Donna
Reviewed On: 17.10.2025
Shuk
Reviewed On: 08.10.2025
Michael
Reviewed On: 06.10.2025
Samir
Reviewed On: 12.08.2025
Ethan
Reviewed On: 02.08.2025
Markus
Reviewed On: 28.07.2025
Faleh
Reviewed On: 13.07.2025
Jim
Reviewed On: 10.07.2025
Diane
Reviewed On: 24.06.2025
Lia
Reviewed On: 17.06.2025
Patricia
Reviewed On: 02.06.2025
Jinglai
Reviewed On: 03.05.2025
Mario
Reviewed On: 01.05.2025
Giuseppe
Reviewed On: 28.02.2025
Besfort
Reviewed On: 24.01.2025
Daniel
Reviewed On: 31.12.2024
Andrew
Reviewed On: 25.09.2024
Giselle
Reviewed On: 11.09.2024
Robin
Reviewed On: 26.07.2024
Tobias
Reviewed On: 26.06.2024
Tobias
Reviewed On: 26.06.2024
Hassan
Reviewed On: 09.06.2024
Fabio
Reviewed On: 03.05.2024
Stefan
Reviewed On: 25.04.2024
A damage deposit of CHF500 has to be paid locally for groups under 21.
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